Frequently Asked Questions
Everything you need to know about shopping with Two Frogs.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and shop-now-pay-later options like Klarna and Afterpay.
Are your products sustainably made?
At Two Frogs, we prioritize ethical manufacturing. We use organic cotton and recycled materials where possible, and we partner exclusively with factories that ensure fair wages and safe conditions.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 60-minute window where we can attempt to make changes. Please contact our support team immediately if you need to modify your order.